Restoring confidence in public statements by independently testing and verifying the facts
When it comes to corrections, AAP FactCheck shares the same principles as our long-established parent organisation, AAP.
Inaccuracies or suspected inaccuracies that affect the integrity of stories published by AAP FactCheck will be dealt with promptly. An initial response can be expected within one business day, but more usually within an hour of a problem coming to our attention. When we acknowledge an inaccuracy, a correction will be urgently issued.
Challenges to accuracy or fairness in our articles will be referred to the AAP FactCheck Editor, who may also consult the AAP Editor.
If there is serious doubt, particularly on legal grounds, AAP FactCheck will remove the story content from its corporate website, leaving the story shell with a “correction pending” placeholder. AAP FactCheck will request that media clients hold or remove the article, pending clarification.
If such doubts are confirmed, AAP FactCheck will advise subscribers to kill the story, issue take-down notices to internet subscribers and replace the article with a corrected version as soon as possible. The corrected item will be published to the AAP FactCheck website, with an Editor’s note outlining the reason for the correction (to the extent possible without repeating or compounding the issue).
AAP FactCheck is committed to maintaining the highest standards of accuracy, impartiality and fairness. If you believe we have failed to meet this standard at any time, and would like to request a correction, provide feedback or make a complaint, we ask that you Contact Us.
If you are not satisfied by AAP FactCheck’s response, there are two further courses of action.
- You may contact AAP Standards, an independently-chaired committee that reviews complaints about AAP’s services – including AAP FactCheck - and the initial management of those complaints. Standards committee members meets quarterly but will respond promptly to direct complaints. Standards can be reached via email: email@example.com.
- Our parent company AAP is a member of, and is bound by the Standards of Practice of the Australian Press Council. If you believe AAP FactCheck may have breached the Standards of Practice, you may contact the independent council by email, firstname.lastname@example.org, or phone +61 2 9261 1930. For further information please visit www.presscouncil.org.au.